Master's Thesis

EAI Support to Business Process Management in the Telecom Industry

Alexandre Seno Angelina 2007

Key information

Authors:

Alexandre Seno Angelina (Alexandre Seno Angelina Vilão)

Supervisors:

Miguel Leitão Bignolas Mira da Silva (Miguel Mira da Silva)

Published in

11/13/2007

Abstract

In a world where business environment is constantly changing, Business Process Management is a philosophy that most organizations claim to be adopting. In the last decades technology has also undergone a constant evolution which allowed it to support all the changes that occurred in the business environment. Enterprise Application Integration tools were, from among those cases of technology evolution, one where the progress was most accentuated. The vendors claim that their tools have stopped being only a solution to middleware integration, having moved on to offer full Business Process Management Support. But how well do EAI tools really support BPM?

Publication details

Authors in the community:

Supervisors of this institution:

Fields of Science and Technology (FOS)

electrical-engineering-electronic-engineering-information-engineering - Electrical engineering, electronic engineering, information engineering

Publication language (ISO code)

eng - English

Rights type:

Embargo lifted

Date available:

09/06/2008

Institution name

Instituto Superior Técnico