Melhoria de processos na Empresa A - Aplicação da metodologia Lean

October 9, 2020

In an era where the existing competitiveness in the industrial production is constantly growing, traditional strategic approaches have become insufficient for the high pressure of consumers, who increasingly demand innovation in supply. With this reality, there is a strong need to improve processes within organizations. In this sense, and with the objective of continuously reducing waste and leveraging the success of a company, the lean methodology emerges. Company A, belonging to dairy industry, has been established on the market for five years and in 2018 transferred its activities to a new factory. Based on this context, and in order to strengthen its image in the face of competition, the company resorted to the services of the Kaizen Institute, a consultant company specialized in operational excellence, in order to find solutions that positively impact its operational efficiency and service level. The document intends to explore how the Lean methodologies and tools can be applied to the case study described. This Dissertation presents a review of the state of the art on these themes, choosing those considered relevant as a set of solutions for the identified opportunities for improvement. Finally, the implementation and results of the improvement project are presented. After the implementation, the operational efficiency increased by an average of 38% per target line of production and the accumulated service level grew by approximately 3 p.p., through an 88% reduction in mistakes committed in the order processing.

Authors in the community:

• 

  A

  Ana Carolina Januário Vicente

  ist182501

Supervisors of this institution:

• 

  A

  Amílcar José Martins Arantes

  ist12691

other-engineering-and-technologies - Other engineering and technologies

por - Portuguese

Instituto Superior Técnico