Evaluating a process for developing a capability maturity model

Proen\cca, Diogo; Vieira, Ricardo; Antunes, Gon\ccalo; da Silva, Miguel Mira; Borbinha, Jos'e; Becker, Christoph; Kulovits, Hannes

Informações chave

Autores:

Proen\cca, Diogo (Diogo Alexandre Breites de Campos Proença); Vieira, Ricardo (Ricardo João Correia Vieira); Antunes, Gon\ccalo (Gonçalo José Branquinho Antunes); da Silva, Miguel Mira (Miguel Mira da Silva); Borbinha, Jos'e (José Luís Brinquete Borbinha); Becker, Christoph; Kulovits, Hannes

Publicado em

27/05/2013

Resumo

Maturity Models have been proven to be powerful tools to assess to current state of an organization regarding a certain aspect and drive improvement. However, maturity models are often developed ad hoc, without following a well-documented design and development method, and often do not provide a pathway to further extend and update the model to foster systematic enhancements and extensions. This paper discusses a systematic approach to maturity model development and applies it to the concrete domain of long-term information management. We trace the steps from problem definition to maturity model evaluation and apply the maturity model to a specific organizational scenario.