A technological framework for building a learning organization

07/06/2022

Recent decades have seen a dramatically accelerating pace in the development and adoption of new technologies, reshaping the workplace by integrating multiple aspects of an organization. These as-pects can vary from business processes to workforce processes, such as learning and collaborating. All organizations learn, and almost every day, new technologies promise to help companies to achieve every kind of competitive advantage. However, the real challenge is the commitment to learn-ing, guaranteeing continuous improvement, and addressing gaps, like the time to produce, interpret and manage knowledge, and enhance learning using information technology, pursuing what is known as a learning organization. A successful learning organization must have successfully integrated technology to create, share, and provide a learning environment and allow clear communication among its workforce or event with its competitors. The absence of clear identification and definition of information technologies that can facilitate an organization to become a learning organisation, lead to a proposal of specific dimensions that consti-tute a framework that can, in a coherent, consistent, and suitable manner, ultimately help the organiza-tion adapt, change, and obtain a competitive advantage. To derive this conceptual framework, data from the literature review was used for the first proposal of this framework. It was then validated by performing a survey research methodology using a question-naire, including only closed-ended questions to gather information, from the employees of a financial organization. Through the analysis of the questionnaires, it was possible to verify that the proposed framework is viable.

Authors in the community:

• 

  J

  Joaquim Jorge Louro Santos

  ist197264

electrical-engineering-electronic-engineering-information-engineering - Electrical engineering, electronic engineering, information engineering

eng - English

Instituto Superior Técnico