Article

Evaluating OK4Surgery: Hospital Patients Perspectives on Gamification

Gordete, Luís; Geada, Nuno; Alturas, Bráulio — 2026 — Inderscience Publishers

Key information

Authors:

Gordete, Luís (Luís Gordett); Geada, Nuno; Alturas, Bráulio

Published in

January 1, 2026

Abstract

This investigation evaluates the mobile application OK4Surgery's role in enhancing the surgical journey for patients. The app aims to provide continuous support, direct communication, and essential information for decision-making before, during, and after surgery. It personalises surgical experience, boosts health literacy, improves patient satisfaction, facilitates communication between healthcare professionals and patients, sends real-time alerts, reduces surgery cancellations, and optimises operating room performance. Key features include digital informed consent, diagnostic and therapeutic test lists, educational materials, surgery acceptance, fasting and medication instructions, AI-supported chat, real-time alerts and notifications, and the option to include a companion. The application addresses operational challenges, implementation barriers, literacy, performance metrics, leadership practices, and benefits of a personalised digital tool. Qualitative research involving interviews with surgeons, anaesthesiologists, nurses, and hospital administrators reveals that OK4Surgery can transform the patient's surgical journey. It provides an informed, personalised experience and optimises surgical processes through more informed decision-making.

Publication details

Authors in the community:

Publication version

AM - Accepted manuscript

Publisher

Inderscience Publishers

Link to the publisher's version

https://www.researchgate.net/publication/400962714_Evaluating_OK4Surgery_Hospital_Patients_Perspectives_on_Gamification

Fields of Science and Technology (FOS)

health-sciences - Health sciences

Keywords

  • healthcare digital intensity digital transformation digital literacy OK4Surgery gamification mobile application surgical journey patient engagement

Publication language (ISO code)

eng - English

Alternative identifier (URI)

https://www.researchgate.net/publication/400962714_Evaluating_OK4Surgery_Hospital_Patients_Perspectives_on_Gamification

Rights type:

Open access