A Method for COBIT 2019 Process Selection

André Filipe Diegues Fernandes

Key information

Authors:

André Filipe Diegues Fernandes (André Filipe Diegues Fernandes)

Supervisors:

Miguel Leitão Bignolas Mira da Silva (Miguel Mira da Silva); Rafael Saraiva de Almeida (Rafael Saraiva de Almeida)

Published in

02/13/2020

Abstract

COBIT (Control Objectives for Information and Related Technologies) provides a framework that supports enterprises in achieving their objectives in the governance and management of enterprise IT. The current method for the selection and prioritisation of Management Objectives in COBIT 2019 does not provide enterprises with the flexibility to customise their Design Factors, which means that it is not possible to adapt the framework to their context. In this research, we propose an alternative method to the current one provided by COBIT 2019, which aims to solve this problem. We use a multicriteria decision-making method called the Analytic Hierarchy Process (AHP) in combination with the COBIT 2019 Design Factors to help organisations establish their priorities for a better implementation of COBIT 2019. In the evaluation step, we conduct a simulation and compare the results from both the current method and our proposed method against the decision of domain experts.